20. Prompt and Timely Delivery of Orders: We have never missed a deadline in over nine years!
19. Accurate Order Fulfillment: We make sure you receive exactly what you order.
18. Products Available When Needed: We have fast turnaround times.
17. Product, Imprint and Graphic Quality: We only use the highest rated suppliers in the industry.
16. Timely Response to Customer Concerns: We communicate with you during your entire order process, keeping you informed with ship dates and delivery dates.
15. Competitive Pricing: Our service, products and pricing blow our competition away.
14. Availability of Samples: We provide product samples upon request.
13. Ability to Supply Custom Work: Our foundation includes thousands of factories with thousands of employees in the United States and China all working for you.
12. Time Saving Benefit: We do the research for you.
11. Company Reputation: We have proven we provide excellent customer service.
10. Virtual Samples: We have the ability to show various products customized with your logo
9. Pre Production Proof: We have the ability to provide pre-production proofs on various products upon request.
8. Point of Sale Web Site: You can search over 850,000 products online 24/7 @ www.acreativetouchinc.com.
7. Low Minimums: We understand you don't always need 1,000 items and are happy to assist you in finding the perfect item with the quantities you need.
6. Graphic Design Source: If you need help creating or recreating your logo, we have team members who can assist you.
5. Payment Options: Credit Cards, Checks and Purchase Orders accepted.
4. Technology: Our software is the highest industry standard available for researching products. This helps us to help you find the perfect item at the right price to give you a return on your investment.
3. Professional Associations: Member of the Advertising Specialties Institute (ASI) and Promotional Products Association International (PPAI).
2. Service Connected Disabled Vietnam Veteran Owned, Small Business.
I worked with Renée Jones of A Creative Touch from 2002 until my retirement in 2012. During an entire decade of doing business together, Renée and her team consistently provided outstanding customer service. In fact, my last promotional products order was a perfect case in point. When Renée learned that an item I wanted to purchase was discontinued, she sourced similar products. When the manufacturer of my second choice listed their product on backorder, Renée was undeterred. Combing the 850,000-plus products in her inventory, she found a similar item that has already been delivered to my office. I could not be more pleased with the quality and utility of this product. Even with two strikes against us, A Creative Touch, Incorporated managed to deliver a home run!
- JB
read the rest »
